RadianLeads / Legal
Privacy policy
This notice explains the information involved when you contact RadianLeads or use a client workspace.
Last updated September 28, 2026
Information we receive
When you request a demo, we receive the name, company, email, phone number, and message you submit. For client accounts, we may handle account and workspace details. Connected call routing systems may provide call identifiers, caller numbers, times, duration, outcomes, payouts, and links to recordings where available. Workspace members may submit refund reasons and view decisions.
How we use information
We use inquiries to respond to your request, account information to provide access to client workspaces, and call information to display transfer activity, reports, credits, and refund decisions. We also use necessary technical information to operate and protect the service. Please do not include sensitive borrower information in your demo request.
Access and service providers
Authorized RadianLeads administrators can review inquiries and manage client workspaces. Workspace access is limited to authorized members of that workspace. The service uses hosting and data infrastructure and receives call data from connected call routing providers. Connected providers may handle information under their own policies. We do not display one client's call reports to another client workspace.
Browser storage
The client dashboard may use browser storage to maintain sign-in and workspace selection. The public website does not use an advertising or analytics tracker. Essential service infrastructure may process technical request data when you visit the site.
Retention and your choices
Information is kept as needed to operate the service, respond to inquiries, and meet applicable obligations. To ask about access, correction, or deletion of information you provided, use the contact form. Include your work email and describe your request, but do not send sensitive call or borrower details through the form. Some call information may need to be addressed through your organization or the originating call provider.
Changes
We may update this notice as the service changes. The date above shows when this page was last revised.